Customer Testimonials
First off let me say that the car sales and finance were superb. John Folger and Joey in finance were two of the best car people I have dealt with. If you do not have a trade, by all means use the dealership. Myself--I will never buy a car from them again after two Sportage purchases. WHY? beware if youhave a trade. My trade was a 2020 Sonata top of the line Limited with 16000 miles on it. A perfect trade or so I thought. This dealership (Sales Manager Chris Beeler) does not recognize KBB, black book or nada. They use some ...
Service rep was very friendly. Service was completed quickly. Waiting area was clean and comfortable.
The dealer ship is great, everyone us very helpful and friendly. I would recommend this dealership.
I just discovered that they cross threaded one of my lug nuts when I had my Sedona inspected 3 weeks ago. I have the documentation to show that the tire in question was one they pulled to check the brakes. They will not take responsibility for the issue. I don't have an air gun so how do you think it happened?
Very courteous and professional. The courtesy ride home and back to the shop was timely and comfortable.
Kayla, at the desk was great…helpful, efficient and understanding. I did not have the work raft needed to be done by this dealership due to the cost.
Great dependable service. Kayla is the best at following up and explains what was done .
Nice atmosphere. Doug was especially helpful and patient with all my questions. Even hooked up my phone to the car.
Leigh-Ann helped explain a lot more different accessories also helped me understand some paperwork and helped me understand
I got my car inspected and oil changed. Everyone was very nice, the waiting room was comfortable, and my car was done within the time they told me it would be.
Outstanding customer service and support. Ed provided superior service in demonstrating the vehicle and it's features.
KIA Service did what was necessary to have our car repair covered by the KIA warranty. This saved us a lot on the repair.
Kayla (in service) was very helpful, polite and got my car back to be worked on in a timely manner.
Got my car inspected. Oil change and tires rotated. Everyone was very nice and the work expected was done.
Outstanding customer service was provided by the dealership. Very professional and informative to deal with.
Kayla is awesome, she made sure to get everything scheduled and made sure I had a shuttle from the dealership to work. Thanks again!
Very friendly and clean. Financial man (sorry i forget his name) was amazing. My salesman, Eddie, was very knowledgeable, friendly and patient! I highly recommend him and this dealership!
First off, enjoyed working with my service advisor. Good communication. But, I took the car in for warranty work and as a result inherited new problems (parts that were fine when I dropped the car off), and ended up having to pay for the parts and installation - and still have more to buy.
good service and explanation of my services and reasonbly priced, i will undoubtly return to this dealer
I just bought my Kia Niro and had a wonderful experience. Shawn Cahill worked to get me the color i wanted and kept me up to date on the search which took a month. The finance department professional, friendly and clearly wanting a partnership that goes beyond the sale.
Kayla was professional and responsive to questions concerning my telluride. Good job, good job, good job
South Hills Kia Service does a great job! I purchased there and only get services done there. Kayla is a good service advisor who communicates well, and keeps her word when she says she will research an issue.
No I will not write fifteen words for you at this time, thank you nat.
Leigh Ann was great to deal with … friendly, thorough, made sure the car was perfect before we drove off the lot.
I had an amazing experience with leasing a new car through this dealership. The team was friendly and helpful. Went above and beyond.
Quick and easy to work with. Answered all my questions and got my ride back to me quickly. I was even worried about the snow coming in and they was able to get my ride done earlier than expected. THEY ARE AWESOME!
My Kia had an engine replacement due to oil consumption. The service was outstanding. Joe kept me informed as the process went along. I was pleased as to how fast the work was done, my car was not out of service for very long.
called to scheduleneeded inspection a month before due scheduled week after ran out. on way home low tire pressure light came on. some one not doing their job. had to wait on car .1 mile out side of loaner distance.
Quick,correct.A very good experience overall. They paid attention to my needs and did what I asked for without drama.
Great .Kayla my advisor helped me immediately with a problem with my key fob and added the needed battery in minutes
Need better rental service when car being worked on. And better waiting area while car is serviced.
I had a wonderful service experience with South Hills Kia. Everyone I came into contact with was friendly, competent and eager to help.
I told Kayla a few days earlier that I had a trip coming up and I needed front brakes and an alignment, and she made it happen. She always has such a great attitude.
It was very easy to get the vehicle scheduled in and all the work was performed in a quick professional fashion.
Love the desk girl so wonderful in service. Mechanic took too long for an inspection only having one car lift.
Everything was handled smoothly. It was completed as promised. The shuttle driver Roger was great
The staff was great to work. They did not have what I was initially looking for. They found what I wanted and had it delivered.
Very easy to work with, very straight forward, made the process smooth. They offer great perks for buying a car from them.
Kayla was great to work with from start to finish. Service was efficient, and thorough.
Great dealership. Experience is always good. Service is excellent and staff cordial and helpful. Highly recommend!
Service was great. CAR WS DELIVERED AS PROMISED. Dealer provided a ride home while car was getting finished
Car trim was not the correct one as advertised. Sun in the face the whole time. Staff is nice however vehicle wasn't charged at all i had to ask then it was only charged to about 30%. I spent my whole day at the dealership and typically the longest part was surprisingly the shortest (financing) that lady knows her stuff give her a raise. The car was a decent car and the tax credit is nice. That's the only reason why I came to this dealer.
Excellent service, education and no pressure sales approach. Thank you for a great experience at South Hills Kia.
I have purchased about 15 vehicles from this location if you include my family members. Eddie A. is an outstanding salesperson and gentlemen. He is always soft spoken , knowledgeable, courteous, and caring to insure we are buying what we need. I always send my family and friends to him. He is a great example for this dealership..
The dealership handled my situation quickly and efficiently. If anyone is looking for a reputable dealership, I highly recommend them.
Work on my car was complete on time and at the price I was quoted. Always a good experience at South Hills Kia.
Kayla took our car right into to be serviced, she was very knowledgeable and courteous, my wait was very short and she communicated with me on the timeframe for completion.
Everything was handled professionally and was done in a timely fashion. Always come here for my service needs and happy with the service and charges. Coffee is actually pretty good also.
We have purchased several vehicles from them, in the past and just recently another one due to an accident. Our sales agent Eddie and Joey in fiancé took great care of us as always, will always be a customer for life.
I have been a customer there for many years. Eddie along with Joe in finance once again made it happen. They worked for me the customer that is why I always go back.
Great Kayla took great care of me. Very friendly and informative. great asset to your team.
Joe was very professional, attentive, knowledgeable, accommodating, understanding, patient, thoughtful, considerate, courteous, respectful, informative, helpful, supportive and friendly. I am very grateful, thankful, and grateful
Excellent service for an oil change. In and out in less than 40 minutes without an appointment. Thanks Kayla.
Hello, It wasn’t easy to make an appointment Please feel free to call me for more feedback thanks
Great dealership. They went out of their way to help me get my new Kia Home. I love working with Leigh-Anne and look forward to meeting and interacting with the other employees too
great service as usual; needed a new car after my old car was total loss. got what I wanted immediately and with no nonsense straight to the point
Kayla Belajac has gone beyond customer service representative; she was helpful, understanding, but most of all kind. Thank you for hiring Kayla!
Dealership was efficient and helpful. Eddie was knowledgeable and put a great deal together. Great experience.
This is my fifth Kia. I like the time Eddie put in to satisfy my husband and me. Didn’t hurry through anything.
John the service advisor kept me informed of every thing that was happening with my car
As soon as we got home from oil change and did a recall the car now shows a problem with the battery showing an electrical device. Call and they don’t have a clue. Have to make another trip so they can look at it. Uncalled for. If they can’t do recalls for the seat right don’t do it!! Very disappointed.
Eddie was an exceptional sales associate and SHK is the best place to buy a car as far as we're concerned. That's why we keep coming back. The service is impeccable after you buy the car, too.
This was a great service as this was my first time without an appointment, the services was great.
Customer service is and always the best! Eddie Aguirre in sales is why I’m a longtime customer, recognize him!
Fast service handling a factory recall on my EV6. No issues. Will use this dealer service center in the future as needed.
Taylor was honest and efficient. Every option was discussed with me on length and detail.
Excellent service and amazing speed. Professional from start to finish! Highly recommend this dealership for service or purchase.
very efficient operation. appreciate the shuttle service, too. joe kept me informed of the progress on servicing my car. the car was very clean after their work.
The staff is great; they clearly explain everything involved with the service visit. No surprises.
Went above and beyond to locate part. Part on back-order; promised to keep checking. Part arrived on a Saturday and install scheduled. John was super!
Jim Watts and Kayla Belajac are wonderful to work with, and and are always honest and upfront. Communication is great, and the car is always done when promised.
Dealership was great. No pressure browsing and friendly staff. Eddie does an excellent 3job. He had helped me with my last 3 leases and goes above in answering any questions and help in getting the right vehicle. He made the process easy as well as the finance manager. Thanks Kia!
When we walked right in, we were immediately communicated to, which was nice. The gentleman that initially communicated with us took us around to look at new cars. His name was Eddie. He seemed to be all over the place and not really fully into our conversations and process. We felt kind of overwhelmed in a way talking to him. On our first test drive, he told us when we get back, he would hand us off to someone else. We were a bit confused by this. He was not the best at answering questions and seemed to just dodge ...
South Hills Kia has friendly service and the shuttle was really appreciated. I will return.
Thanks for replacing my malfunctioning gas tank! My car is now working great...I appreciate your help
Polite, kind, expedient. A further drive from my house, but I find them to be worth it.
Staff is always lovely and very helpful and responsive. They keep you up to date on your care service.
Our salesman Doug Caesber was great. He was patient with us and truly a nice person.
Getting an appointment quickly was easy. I DO NOT like that ALL my internal lights and external lights were turned off and not turned back to where they were when I originally brought my car in.
We always appreciate the service we receive at South Hills Kia. The have been great partners in maintaining our 2015 Kia Sedona, which has been a reliable vehicle for our family.
Excellent service department. Courteous employees, clean waiting area and restrooms, coffee available, clear explanations of service and always treat car with respect and always get a wash when service is finished. Because of all of the above factors my last 3 cars have been purchased here and this service department is the only one the works on my vehicles.
It was easy to schedule service. Friendly advisors and shuttle driver help the experience always.
Service good. Nice waiting area. Pleasant staff. Merry Christmas! Happy New Year! Kayla the best !
Love the courteous folks that work in sales and in the service department, everyone goes out of their way to assist you and make you comfortable
Eddie knows what he is doing! Made it easy to purchase the Kia! I would recommend him to anyone undecided about buying a vehicle. We love our Kia!
Amazing service! Leigh-Anne was extremely helpful and kind! Would definitely recommend to family and friends!
I brought my Kia to be checked out and fixed because it wasn’t driven for 4 years and when I got it back from Kia I still don’t have the radio working right or the GPS working properly and the button for air circulation hasn’t been staying on so I’m getting fumes inside my car.
Nice job reviewing all of my recalls, explaining the reason for each one and able to answer any questions I had
Outstanding service as always! Erin is great, got me in for an oil change at 3pm before heading out of town. She then called me two days later to give me a quote on the brake pads I asked about. The whole team there is great! Bought my SUV there, and won’t go anywhere else for service.
We have very good experience with south hills kia and customers representative. They explanation all the features of car. Overall good experience.
The front tires were at 4/32 which is not cert tires are that beings i got no money off the car put two snow tires on front because 4/32 wont cut it didnt fix the scratch on car john was good and the finance lady was great.
Professional, friendly and accommodating sales and financing departments. Everything was gone over thoroughly and completely
The sales team was attentive and responsive. Buying process was quick and easy. Taylor was good to work with.
The service is great; service personnel, waiting room clean with beverages available complimentary, car was ready when promised! Very good place to take your Kia!
Great dealership to work with! Taylor was awesome! He was very knowledgable about the car and listened to what we wanted/needed. If I am ever looking for another Kia - he will be my first call! Joey - in finance is the best in the business!! Great all-around experience!
Everyone we spoke to was very polite and professional, drop off and pick up were as easy as I could expect.
I had a great experience with South Hills Kia. My vehicle was done in the time I requested and they resolved my issue to my satisfaction. I also appreciated the communication!
Shawn was great to work with. Stayed in contact and easily answered any of our questions and concerns.
My 2016 Soul needed a new engine, our service advisor honestly spoke down to me, it was only after my son in law called in and spoke to the supervisor did, I get treated equal. Did they do good work? We don't know yet. My son in law said he was having problems with the fuel gage and was planning on taking it to a closer Kia to be looked at.
Joe from service was beyond accommodating and very helpful with my issue. Joe made me feel heard and I appreciated that!
