Customer Testimonials

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DealerRater Feb 28, 2025

First off let me say that the car sales and finance were superb. John Folger and Joey in finance were two of the best car people I have dealt with. If you do not have a trade, by all means use the dealership. Myself--I will never buy a car from them again after two Sportage purchases. WHY? beware if youhave a trade. My trade was a 2020 Sonata top of the line Limited with 16000 miles on it. A perfect trade or so I thought. This dealership (Sales Manager Chris Beeler) does not recognize KBB, black book or nada. They use some ...

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DealerRater Feb 21, 2025

Service rep was very friendly. Service was completed quickly. Waiting area was clean and comfortable.

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DealerRater Feb 21, 2025

The dealer ship is great, everyone us very helpful and friendly. I would recommend this dealership.

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DealerRater Feb 19, 2025

I just discovered that they cross threaded one of my lug nuts when I had my Sedona inspected 3 weeks ago. I have the documentation to show that the tire in question was one they pulled to check the brakes. They will not take responsibility for the issue. I don't have an air gun so how do you think it happened?

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DealerRater Feb 18, 2025

Very courteous and professional. The courtesy ride home and back to the shop was timely and comfortable.

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DealerRater Feb 18, 2025

Kayla, at the desk was great…helpful, efficient and understanding. I did not have the work raft needed to be done by this dealership due to the cost.

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DealerRater Feb 15, 2025

Great dependable service. Kayla is the best at following up and explains what was done .

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DealerRater Feb 15, 2025

Nice atmosphere. Doug was especially helpful and patient with all my questions. Even hooked up my phone to the car.

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DealerRater Feb 14, 2025

Leigh-Ann helped explain a lot more different accessories also helped me understand some paperwork and helped me understand

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DealerRater Feb 14, 2025

I got my car inspected and oil changed. Everyone was very nice, the waiting room was comfortable, and my car was done within the time they told me it would be.

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DealerRater Feb 13, 2025

Outstanding customer service and support. Ed provided superior service in demonstrating the vehicle and it's features.

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DealerRater Feb 11, 2025

KIA Service did what was necessary to have our car repair covered by the KIA warranty. This saved us a lot on the repair.

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DealerRater Feb 11, 2025

Kayla (in service) was very helpful, polite and got my car back to be worked on in a timely manner.

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DealerRater Feb 11, 2025

Got my car inspected. Oil change and tires rotated. Everyone was very nice and the work expected was done.

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DealerRater Feb 11, 2025

Outstanding customer service was provided by the dealership. Very professional and informative to deal with.

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DealerRater Feb 10, 2025

Kayla is awesome, she made sure to get everything scheduled and made sure I had a shuttle from the dealership to work. Thanks again!

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DealerRater Feb 9, 2025

Very friendly and clean. Financial man (sorry i forget his name) was amazing. My salesman, Eddie, was very knowledgeable, friendly and patient! I highly recommend him and this dealership!

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DealerRater Feb 7, 2025

First off, enjoyed working with my service advisor. Good communication. But, I took the car in for warranty work and as a result inherited new problems (parts that were fine when I dropped the car off), and ended up having to pay for the parts and installation - and still have more to buy.

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DealerRater Feb 6, 2025

good service and explanation of my services and reasonbly priced, i will undoubtly return to this dealer

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DealerRater Feb 5, 2025

I just bought my Kia Niro and had a wonderful experience. Shawn Cahill worked to get me the color i wanted and kept me up to date on the search which took a month. The finance department professional, friendly and clearly wanting a partnership that goes beyond the sale.

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DealerRater Feb 5, 2025

Kayla was professional and responsive to questions concerning my telluride. Good job, good job, good job

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DealerRater Feb 4, 2025

South Hills Kia Service does a great job! I purchased there and only get services done there. Kayla is a good service advisor who communicates well, and keeps her word when she says she will research an issue.

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DealerRater Feb 4, 2025

No I will not write fifteen words for you at this time, thank you nat.

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DealerRater Feb 2, 2025

Leigh Ann was great to deal with … friendly, thorough, made sure the car was perfect before we drove off the lot.

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DealerRater Feb 2, 2025

I had an amazing experience with leasing a new car through this dealership. The team was friendly and helpful. Went above and beyond.

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DealerRater Feb 1, 2025

Quick and easy to work with. Answered all my questions and got my ride back to me quickly. I was even worried about the snow coming in and they was able to get my ride done earlier than expected. THEY ARE AWESOME!

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DealerRater Jan 30, 2025

My Kia had an engine replacement due to oil consumption. The service was outstanding. Joe kept me informed as the process went along. I was pleased as to how fast the work was done, my car was not out of service for very long.

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DealerRater Jan 30, 2025

called to scheduleneeded inspection a month before due scheduled week after ran out. on way home low tire pressure light came on. some one not doing their job. had to wait on car .1 mile out side of loaner distance.

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DealerRater Jan 29, 2025

Quick,correct.A very good experience overall. They paid attention to my needs and did what I asked for without drama.

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DealerRater Jan 29, 2025

Great .Kayla my advisor helped me immediately with a problem with my key fob and added the needed battery in minutes

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DealerRater Jan 29, 2025

Need better rental service when car being worked on. And better waiting area while car is serviced.

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DealerRater Jan 28, 2025

I had a wonderful service experience with South Hills Kia. Everyone I came into contact with was friendly, competent and eager to help.

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DealerRater Jan 27, 2025

I told Kayla a few days earlier that I had a trip coming up and I needed front brakes and an alignment, and she made it happen. She always has such a great attitude.

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DealerRater Jan 27, 2025

It was very easy to get the vehicle scheduled in and all the work was performed in a quick professional fashion.

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DealerRater Jan 25, 2025

Love the desk girl so wonderful in service. Mechanic took too long for an inspection only having one car lift.

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DealerRater Jan 25, 2025

Everything was handled smoothly. It was completed as promised. The shuttle driver Roger was great

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DealerRater Jan 21, 2025

The staff was great to work. They did not have what I was initially looking for. They found what I wanted and had it delivered.

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DealerRater Jan 19, 2025

Very easy to work with, very straight forward, made the process smooth. They offer great perks for buying a car from them.

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DealerRater Jan 18, 2025

Kayla was great to work with from start to finish. Service was efficient, and thorough.

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DealerRater Jan 18, 2025

Great dealership. Experience is always good. Service is excellent and staff cordial and helpful. Highly recommend!

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DealerRater Jan 18, 2025

Service was great. CAR WS DELIVERED AS PROMISED. Dealer provided a ride home while car was getting finished

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DealerRater Jan 18, 2025

Car trim was not the correct one as advertised. Sun in the face the whole time. Staff is nice however vehicle wasn't charged at all i had to ask then it was only charged to about 30%. I spent my whole day at the dealership and typically the longest part was surprisingly the shortest (financing) that lady knows her stuff give her a raise. The car was a decent car and the tax credit is nice. That's the only reason why I came to this dealer.

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DealerRater Jan 17, 2025

Excellent service, education and no pressure sales approach. Thank you for a great experience at South Hills Kia.

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DealerRater Jan 17, 2025

I have purchased about 15 vehicles from this location if you include my family members. Eddie A. is an outstanding salesperson and gentlemen. He is always soft spoken , knowledgeable, courteous, and caring to insure we are buying what we need. I always send my family and friends to him. He is a great example for this dealership..

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DealerRater Jan 17, 2025

The dealership handled my situation quickly and efficiently. If anyone is looking for a reputable dealership, I highly recommend them.

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DealerRater Jan 16, 2025

Work on my car was complete on time and at the price I was quoted. Always a good experience at South Hills Kia.

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DealerRater Jan 16, 2025

Kayla took our car right into to be serviced, she was very knowledgeable and courteous, my wait was very short and she communicated with me on the timeframe for completion.

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DealerRater Jan 16, 2025

Everything was handled professionally and was done in a timely fashion. Always come here for my service needs and happy with the service and charges. Coffee is actually pretty good also.

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DealerRater Jan 15, 2025

We have purchased several vehicles from them, in the past and just recently another one due to an accident. Our sales agent Eddie and Joey in fiancé took great care of us as always, will always be a customer for life.

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DealerRater Jan 15, 2025

I have been a customer there for many years. Eddie along with Joe in finance once again made it happen. They worked for me the customer that is why I always go back.

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DealerRater Jan 11, 2025

Great Kayla took great care of me. Very friendly and informative. great asset to your team.

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DealerRater Jan 10, 2025

Joe was very professional, attentive, knowledgeable, accommodating, understanding, patient, thoughtful, considerate, courteous, respectful, informative, helpful, supportive and friendly. I am very grateful, thankful, and grateful

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DealerRater Jan 8, 2025

Excellent service for an oil change. In and out in less than 40 minutes without an appointment. Thanks Kayla.

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DealerRater Jan 8, 2025

Hello, It wasn’t easy to make an appointment Please feel free to call me for more feedback thanks

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DealerRater Jan 8, 2025

Great dealership. They went out of their way to help me get my new Kia Home. I love working with Leigh-Anne and look forward to meeting and interacting with the other employees too

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DealerRater Jan 8, 2025

great service as usual; needed a new car after my old car was total loss. got what I wanted immediately and with no nonsense straight to the point

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DealerRater Jan 3, 2025

Kayla Belajac has gone beyond customer service representative; she was helpful, understanding, but most of all kind. Thank you for hiring Kayla!

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DealerRater Jan 3, 2025

Dealership was efficient and helpful. Eddie was knowledgeable and put a great deal together. Great experience.

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DealerRater Jan 3, 2025

This is my fifth Kia. I like the time Eddie put in to satisfy my husband and me. Didn’t hurry through anything.

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DealerRater Jan 3, 2025

John the service advisor kept me informed of every thing that was happening with my car

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DealerRater Jan 1, 2025

As soon as we got home from oil change and did a recall the car now shows a problem with the battery showing an electrical device. Call and they don’t have a clue. Have to make another trip so they can look at it. Uncalled for. If they can’t do recalls for the seat right don’t do it!! Very disappointed.

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DealerRater Jan 1, 2025

Eddie was an exceptional sales associate and SHK is the best place to buy a car as far as we're concerned. That's why we keep coming back. The service is impeccable after you buy the car, too.

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DealerRater Dec 31, 2024

This was a great service as this was my first time without an appointment, the services was great.

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DealerRater Dec 30, 2024

Customer service is and always the best! Eddie Aguirre in sales is why I’m a longtime customer, recognize him!

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DealerRater Dec 30, 2024

Fast service handling a factory recall on my EV6. No issues. Will use this dealer service center in the future as needed.

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DealerRater Dec 27, 2024

Taylor was honest and efficient. Every option was discussed with me on length and detail.

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DealerRater Dec 25, 2024

Excellent service and amazing speed. Professional from start to finish! Highly recommend this dealership for service or purchase.

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DealerRater Dec 24, 2024

very efficient operation. appreciate the shuttle service, too. joe kept me informed of the progress on servicing my car. the car was very clean after their work.

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DealerRater Dec 24, 2024

The staff is great; they clearly explain everything involved with the service visit. No surprises.

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DealerRater Dec 24, 2024

Went above and beyond to locate part. Part on back-order; promised to keep checking. Part arrived on a Saturday and install scheduled. John was super!

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DealerRater Dec 21, 2024

Jim Watts and Kayla Belajac are wonderful to work with, and and are always honest and upfront. Communication is great, and the car is always done when promised.

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DealerRater Dec 20, 2024

Dealership was great. No pressure browsing and friendly staff. Eddie does an excellent 3job. He had helped me with my last 3 leases and goes above in answering any questions and help in getting the right vehicle. He made the process easy as well as the finance manager. Thanks Kia!

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DealerRater Dec 19, 2024

When we walked right in, we were immediately communicated to, which was nice. The gentleman that initially communicated with us took us around to look at new cars. His name was Eddie. He seemed to be all over the place and not really fully into our conversations and process. We felt kind of overwhelmed in a way talking to him. On our first test drive, he told us when we get back, he would hand us off to someone else. We were a bit confused by this. He was not the best at answering questions and seemed to just dodge ...

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DealerRater Dec 19, 2024

South Hills Kia has friendly service and the shuttle was really appreciated. I will return.

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DealerRater Dec 19, 2024

Thanks for replacing my malfunctioning gas tank! My car is now working great...I appreciate your help

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DealerRater Dec 19, 2024

Polite, kind, expedient. A further drive from my house, but I find them to be worth it.

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DealerRater Dec 17, 2024

Staff is always lovely and very helpful and responsive. They keep you up to date on your care service.

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DealerRater Dec 16, 2024

Our salesman Doug Caesber was great. He was patient with us and truly a nice person.

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DealerRater Dec 14, 2024

Getting an appointment quickly was easy. I DO NOT like that ALL my internal lights and external lights were turned off and not turned back to where they were when I originally brought my car in.

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DealerRater Dec 13, 2024

We always appreciate the service we receive at South Hills Kia. The have been great partners in maintaining our 2015 Kia Sedona, which has been a reliable vehicle for our family.

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DealerRater Dec 12, 2024

Excellent service department. Courteous employees, clean waiting area and restrooms, coffee available, clear explanations of service and always treat car with respect and always get a wash when service is finished. Because of all of the above factors my last 3 cars have been purchased here and this service department is the only one the works on my vehicles.

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DealerRater Dec 11, 2024

It was easy to schedule service. Friendly advisors and shuttle driver help the experience always.

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DealerRater Dec 10, 2024

Service good. Nice waiting area. Pleasant staff. Merry Christmas! Happy New Year! Kayla the best !

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DealerRater Dec 10, 2024

Love the courteous folks that work in sales and in the service department, everyone goes out of their way to assist you and make you comfortable

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DealerRater Dec 10, 2024

Eddie knows what he is doing! Made it easy to purchase the Kia! I would recommend him to anyone undecided about buying a vehicle. We love our Kia!

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DealerRater Dec 9, 2024

Amazing service! Leigh-Anne was extremely helpful and kind! Would definitely recommend to family and friends!

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DealerRater Dec 9, 2024

I brought my Kia to be checked out and fixed because it wasn’t driven for 4 years and when I got it back from Kia I still don’t have the radio working right or the GPS working properly and the button for air circulation hasn’t been staying on so I’m getting fumes inside my car.

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DealerRater Dec 9, 2024

Nice job reviewing all of my recalls, explaining the reason for each one and able to answer any questions I had

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DealerRater Dec 7, 2024

Outstanding service as always! Erin is great, got me in for an oil change at 3pm before heading out of town. She then called me two days later to give me a quote on the brake pads I asked about. The whole team there is great! Bought my SUV there, and won’t go anywhere else for service.

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DealerRater Dec 6, 2024

We have very good experience with south hills kia and customers representative. They explanation all the features of car. Overall good experience.

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DealerRater Dec 5, 2024

The front tires were at 4/32 which is not cert tires are that beings i got no money off the car put two snow tires on front because 4/32 wont cut it didnt fix the scratch on car john was good and the finance lady was great.

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DealerRater Dec 5, 2024

Professional, friendly and accommodating sales and financing departments. Everything was gone over thoroughly and completely

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DealerRater Dec 4, 2024

The sales team was attentive and responsive. Buying process was quick and easy. Taylor was good to work with.

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DealerRater Dec 3, 2024

The service is great; service personnel, waiting room clean with beverages available complimentary, car was ready when promised! Very good place to take your Kia!

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DealerRater Dec 2, 2024

Great dealership to work with! Taylor was awesome! He was very knowledgable about the car and listened to what we wanted/needed. If I am ever looking for another Kia - he will be my first call! Joey - in finance is the best in the business!! Great all-around experience!

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DealerRater Dec 1, 2024

Everyone we spoke to was very polite and professional, drop off and pick up were as easy as I could expect.

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DealerRater Dec 1, 2024

I had a great experience with South Hills Kia. My vehicle was done in the time I requested and they resolved my issue to my satisfaction. I also appreciated the communication!

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DealerRater Dec 1, 2024

Shawn was great to work with. Stayed in contact and easily answered any of our questions and concerns.

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DealerRater Nov 29, 2024

My 2016 Soul needed a new engine, our service advisor honestly spoke down to me, it was only after my son in law called in and spoke to the supervisor did, I get treated equal. Did they do good work? We don't know yet. My son in law said he was having problems with the fuel gage and was planning on taking it to a closer Kia to be looked at.

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DealerRater Nov 29, 2024

Joe from service was beyond accommodating and very helpful with my issue. Joe made me feel heard and I appreciated that!

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